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Voice workflows: email, Slack, CRM, and documents

Concrete recipes: how to reply to 30 emails in 20 minutes, keep your CRM updated without typing, write documents by talking, and let meetings document themselves.

11/02/20269 min readZicelo Team

Dictation changes work the most when it’s part of a workflow, not just a one-off trick. Here are some proven recipes you can start using tomorrow.

Email: zero inbox, by talking

  1. Open emails in priority order (Zicelo’s email assistant sorts them for you).
  2. For each: Reply, hold Ctrl+Win, speak your reply like you’re talking on the phone, then release.
  3. The “formal” style applies itself in the email program: greetings, complete sentences, no slang.
  4. For repetitive replies, use voice shortcuts (“delivery terms,” “company data”).
  5. For delicate emails, dictate a rough idea, select the text and say “make it more diplomatic.”

Typical result: a five or six-line reply takes you 20-30 seconds instead of two to three minutes.

Slack and Teams: clear messages, not telegrams

In chats, we tend to write shortcuts, which causes extra questions. When you speak, you naturally add context: “I checked the Brașov client’s order; the issue isn’t on our side, the carrier scanned the package incorrectly. I requested a new delivery for tomorrow, and the client was informed.” One message, zero follow-up questions.

CRM: notes after the call, in 30 seconds

Two options:

  • Automatic: if the call was a meeting (Teams, Zoom, Meet), Notetaker creates the summary, and integration with HubSpot or Pipedrive adds it as a note on the contact, based on participants’ emails.
  • Dictated: after a call, open the client’s file, place your cursor in the notes field, and say what was discussed: budget, deadline, objections, next step. Zicelo writes it out in a structured way.

Documents: speak first, then edit

For a proposal, report, or procedure, the hardest part is the first draft. The recipe:

  1. Write section titles (or dictate them).
  2. For each section, tap the dictation key briefly (hands-free) and speak for two or three minutes without stopping to correct.
  3. Reread and use command mode on paragraphs that don’t sound right: “make it more concise,” “turn into a list,” “add an example.”

You’ll have a good first draft in a third of the usual time.

Meetings: documentation that writes itself

  1. Connect your calendar in Windows; meetings in your calendar start Notetaker automatically.
  2. After the meeting, review the summary and tasks in 30 seconds.
  3. Let integrations do their job: summary in the project’s Slack channel, tasks in Trello or Asana, note in CRM.
  4. A month later, when you don’t remember what was agreed, ask: “What did we decide with the supplier about the payment terms?”

Managers: feedback and 1:1s

Written feedback is better when it’s specific. Dictated right after a discussion, it’s both specific and warm. And the AI “1:1” feature turns the recorded talk into: what’s working, what’s blocking, what was promised by both sides.

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